Job Opportunities

Imperial Systems, a manufacturing company specializing in air pollution control, is seeking a qualified candidate to join the Aftermarket Sales team. 

The position requires a responsible, self-motivated individual who can work independently as well as part of a team.  They will assist in various stages of the sales cycle gaining hands on experience and sales training support.

Primary responsibilities include:

• Prospecting for new business through research and outgoing phone calls
• Help develop customer relationships
• Assist in maintaining and managing customer interactions through CRM system
• Work with and support aftermarket sales, territory managers and rep network
• Learn and apply sales techniques

Desired skills and experience:

• Proficient working with MS Office with the ability to learn new programs
• Excellent written and verbal communication skills
• Strong work ethic
• Outgoing and comfortable talking with customers and prospects over the phone
• Must be organized, able to handle multiple projects at one time and work well independently
• Self-motivated with a strong desire to learn and develop sales techniques
• Ability to fit into a small business and team-oriented environment is critical

To apply, please submit your resume to Sara Paoletta at spaoletta@isystemsweb.com.

This is a family-owned manufacturing business in Mercer County. Imperial Systems is known industry-wide for its innovative products and over the last several years has been experiencing rapid growth. Imperial prides itself on an ongoing commitment to customer service, its collaborative family atmosphere and innovative products.

The Service Technician is a self-motivated individual responsible for commissioning, troubleshooting, and start-up of Imperial Systems Air Pollution Control equipment.

Key Competencies and Abilities:

• Excellent customer service skills, including the ability to interface with all levels of employees, customers, and vendors.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Attention to detail.
• Critical thinking and problem-solving skills.
• Professional presentation.
• Punctuality and good attendance required.
• Electrical Experience
• Basic Computer Knowledge
• High Mechanical Aptitude
• Experience with Reading Blue Prints
• Be willing to travel 90-95% of the time

Duties

• No industrial dust collector design experience required
• Work directly with the Territory Manager to maintain current business relations (Call/email/Travel/Trade shows)
• Work directly with Territory Manager to grow Sales by prospecting New Business (Call/email/Travel/ Trade Shows)
• Support all Rep/Dealers in the Territory (Call/email/Travel/Training)
• System Design
• Walk a job through from Quoting process through shipping
• Site visits to gather job-specific information
• Work with Vendors to find the best possible options for buyout items
• Research a multitude of Codes and regulations from NFPA, OSHA, Ect.

Ideal Candidate Qualities

• Good verbal and written communication skills.
• Sales background with a willingness to Travel
• Industrial equipment sales is a plus
• Basic understanding of Microsoft Office applications
• Basic tool skills, ability to read and use digital and analog measuring devices and hand tools.
• Basic understanding of Manufacturing and fabrication processes.
• Ability to read in interpret mechanical and architectural drawings.
• AutoCAD experience (to create drawings) is a big plus.
• Ability to interact comfortably with a variety of individuals in various situations.
• Desire to Climb the ladder through your willingness to put in extra effort
• Ability to present a sales presentation to a large audience or an intimate audience setting

Duties

• Work direct with the territorial sales managers and the Imperial Sales Representative network  by establishing reliable cost estimates for fabrications and system work from concept designs through final installation.
• Use Imperial Systems Software program to generate sales quotations for review and submission by the sales engineers.
• Work Closely with Sales, Engineering, Purchasing, Shop Fabrication, Field Supervisors, and Imperial Systems Administration to create an accurate sale price including raw materials, fabrication labor, field labor, and miscellaneous installation expenses.
• Interface directly with equipment and material vendors to solicit pricing as required for a project.
• Interface directly with customers to obtain needed information if directed to do so by the sales engineer.
• Logical thought process or ability to “step through” a project and recognized all cost centers of a fabrication or system.
• Interpret and understand mechanical drawings related to a system of fabrication.
• Travel to Jobsites for field measurements or to assist the sales engineer to achieve needed information to complete an estimate. This may include attending bid meetings when required and possible overnight stays.
• Attend trade shows or educational programs as required by Imperial Systems management of immediate supervisor.

Ideal Qualities

• Ability to interact comfortably with a variety of individuals in various situations.
• Good verbal and writing communication skills.
• Ability to create accurate, concise sales quotations for Territorial Sales Mangers.
• Logical thought process for step-by-step analysis to determine project cost centers.
  • Steps required to make a fabrication or install a system.
  • Ability to analyze preliminary data, site information, spec. requirements to determine scope of work for project estimate.
• Ability to read in interpret mechanical and architectural drawings.
• AutoCAD experience (to create drawings) a big plus.
• Basic understanding of metals and metal fabrication processes.
• Basic Understanding of system ventilation and design.
• Basic tool skills, ability to read and use digital and analog measuring devices and hand tools.
• Basic understanding of Microsoft Office applications

Imperial Systems (Mercer, PA) has a new opportunity for a Mechanical Drafter.

Responsibilities include:  

• Creating / modifying 3D models and engineering drawings.
• Developing Bills of Materials and routers.  
• Effective communication with Engineering and Manufacturing.
• Ability to multi-task.
• Working closely with engineers on cost savings measures.

Requirements:

• Proficiency in SolidWorks with a working knowledge of AutoCAD.

Education:

• 2-year drafting degree or equivalent work experience. 

Experience:

• SolidWorks: 2 years (Preferred)
• AutoCAD: 1 year (Preferred)

This is an exciting position with room for growth for a person looking for a career with a solid, growing company.

Remote work: Unavailable

Job Types: Full-time, 1^st Shift, Mon.-Fri.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

This position has the primary responsibility of supporting production through the manufacturing process. Your duties will include daily scheduling, monitoring of raw materials, new order processing, work order management, data entry and interacting with the production team.

Our ideal candidate will be a self-starting person with a high level of motivation. To excel in this position, you must be organized, energetic, focused and effective with minimal supervision.

Responsibilities:

• Process new orders in ERP System
• Create/manage work orders for production.
• Coordinate with purchasing on raw material needs and forecasts.
• Organize shipping of finished products.
• Liaison between operations, engineering and sales.
• Maintaining and updating production schedule.
• Other assignments as requested by Plant Manager.

Requirements:

• High level of urgency. This is a fast-paced production environment.
• 2 years’ experience in a similar role preferred. Production experience a plus.
• Physically capable and willing to be in both office and shop environment.
• Effective problem-solving abilities.
• Excellent written and verbal communication skills. Outgoing personality.
• Well- organized, neat and possess the ability to prioritize multiple tasks.
• Knowledge of and comfortable with Microsoft based computer programs.

Grow and maintain strong relationships with Imperial Systems established portfolio of customers, both internal and external. Working with the outside sales team to exceed sales goals.

Responsibilities

• Primary contact for the respective outsides sales representative to fulfill customer purchase order requests.
• Develop and maintain the highest possible customer service relationships with current customers.
• Timely processing of customer purchase orders, following up throughout shipment process keeping track of each stage ensuring shipment is processed on time without issue, providing customer and sales representative with both order and shipping conformations as soon as they are generated.
• Engage with production planning team to schedule customer orders based on due dates. Communicate anticipated schedule to customer and sales representative.
• Deliver a stellar customer service experience from our receipt of customer purchase order to receipt of the order by the customer, guaranteeing exceptional customer satisfaction and repeat business.
• Resolve customer issues that are within your abilities. Escalate any customer issues that are outside of your abilities through the proper channels.
• Work alongside the outside sales team to ensure customer needs are being addressed in a timely manner.

Competencies

• Self-accountability. Must be able to be accountable for their actions.
• Makes customer needs their primary focus.
• Operates with a “sense of urgency” mindset.
• Adheres to commitments, displaying great quality work timely and efficiently.
• Ability to effectively prioritize and balance multiple tasks.
• Ability to accommodate changed circumstances by being flexible and adaptive.
• Strong communication skills via email, phone, and in person.

Education/ Experience

• High School Diploma or equivalent required. Post secondary education is strongly preferred.
• Customer Service in the manufacturing industry is preferred.
• Experience with Microsoft Word, Excel, Outlook, Teams, and Office are strongly preferred.
• Knowledge of CRM’s is preferred, but not required.